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Patient Access:  Your Challenge

Many hospitals have no standard guidelines for the advanced registration and insurance verification process for scheduled procedures.  Where guidelines exist, they are often not enforced and incorrect or substandard registration information is collected and forwarded to insurance companies.  Inaccurate information results in numerous denied claims.  In fact, 50% of denials are demonstrated to be the direct result of registration errors.

Higher insurance deductibles and co-pays increase the hospital’s financial risk, and staff is untrained in the most effective methods of communicating that the patient financial responsibility is due prior to the point of service.  Hospital upfront collection of deductibles and co-pays is currently at 3%.

Simplifying and improving the patient experience -- making it more efficient and pleasant -- continues to be a struggle for most hospitals.

H-Pass :  Your Solution

H-Pass (Hospital Patient Access Support Services) is an innovative hospital support solution with:

• An advanced registration process including data capture.

• Insurance verification.

• Front end collection of patient financial responsibilities.

Seamlessly integrated with the existing hospital technical infrastructure, H-Pass enhances:

• The patient experience

• Improves data quality

• Increases cash flow

• Decreases associated denied claims & bad debt 

H-Pass is complete before the patient enters the hospital

Patients say:

“it was one less thing to worry about on a stressful day.”

Download our brochure for more information.